Olivia Musonda serves as our Office Coordinator, bringing a wealth of experience and a passion for customer-centered roles. She holds an Associate of Arts degree in Computer Science and is currently pursuing her Bachelor of Science in the same field, alongside certifications in multiple programming languages. With over 5 years of experience both independently and collaboratively, Olivia excels in problem-solving and has been recognized in her previous roles for her outstanding customer retention, satisfaction scores, and successful de-escalation strategies. Beyond her professional pursuits, Olivia is a true multitasker both in and out of the office. She enjoys reading, coding, cooking, painting, gardening, hiking, and taking road trips, embodying a vibrant curiosity and an active lifestyle. Originally from Zambia, she considers herself a DMV connoisseur and currently resides in Derwood, MD.